We do not accept change of mind returns. We do not accept returns or refunds if your plant dies or if you aren't happy with the condition of them due to it being damaged during transit or if you are disappointed due to the plant differing from the product image online. If this is a concern for you, we highly recommend you shop in store or Click and Collect as this will give you a chance to modify your order in store.
Unfortunately due to the nature of live plants we are unable to offer refund for plants returned to us as they may not be return in a condition fit for resale. This applies to both in-store and online purchases
Orders may only be canceled within 2 hours. Please email email@example.com if you wish to cancel your order. After 24 hours the order has been processed and may already be in route to you and can no longer be cancelled. Sale items are an exception and cannot be canceled after the order is placed.